Global presence Customer

General privacy policy

The privacy policy below applies to all applications on this website.

The following country-specific privacy policy applies to local Leschaco companies situated in one of the countries listed below:

EMEAI
South Africa:

Privacy Policy POPIA

APAC
Thailand:

Personal Data Privacy Notice

Privacy Notice on CCTV Use

AMERICAS
Brazil:

Aviso de Privacidade de Dados Pessoais

General information

The following notes provide an overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You will find detailed information about data protection in our data protection declaration listed under this text.

Data collection on our website

Who is responsible for the data collection on this website?

The data processing on this website is carried out by the website operator. You can find the contact details in the imprint of this website.

How we collect your data?

Your data is collected when you communicate it to us. This may be data that you enter in a contact form, for example.

Other data is automatically collected by our IT systems when you visit our website. These are mainly technical data (e.g. Internet browser, operating system or time of page visit). This data is collected automatically as soon as you enter our website.

How we use your data?

Part of the data is collected to ensure error-free provision of the website. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint if you have any further questions about data protection. You also have the right of appeal to the competent supervisory authority.

Analysing tools and third-party tools

When you visit our website, your surfing behaviour can be statistically evaluated. This is done primarily with cookies and so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You may object to this analysis or prevent it by not using certain tools. You will find detailed information on this in the following data protection declaration.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

2. General notes and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data is collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and for what we use it. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. communication by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Note on the responsible party

The responsible body for data processing on this website is:

Lexzau, Scharbau GmbH & Co. KG
Kap-Horn-Strasse 18
28237 Bremen
Germany

phone: (49) 421.6101 0
info@leschaco.com

Revocation of your consent to data processing

Many data processing processes are only possible with your express consent. You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing up to the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of breaches of data protection law, the person concerned has a right of appeal to the competent supervisory authority. The responsible supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data transferability

You have the right to have data which we process automatically based on your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another person responsible, this will only take place if it is technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and is indicated by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, blocking, deletion

You have the right to free information about your stored personal data, their origin and recipients and the purpose of data processing and, if necessary, a right to correction, blocking or deletion of this data at any time within the scope of the applicable legal provisions. For this and other questions about personal data, you can contact us at any time at the address given in the imprint.

Objection against advertising mails

We herewith object to the use of contact data published within the scope of the imprint obligation to send unsolicited advertising and information material. The operators of these pages expressly reserve the right to take legal action in the event of unsolicited advertising information, such as spam e-mails.

3. Data protection officer

Statutory data protection officer

We have appointed a data protection officer for our company.

If you have any questions or complaints about the processing of your personal data, please contact our Data Protection Officer (DPO) using the contact details below:

Peter Suhren
c/o FIRST PRIVACY GmbH
Konsul-Smidt-Str. 88
28217 Bremen

E-Mail: office@first-privacy.com
Web: www.first-privacy.com

4. Data collection on our website

Cookies

Some of the Internet pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain any viruses. Cookies serve to make our website more user-friendly, effective and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies". They are automatically deleted at the end of your visit. Other cookies remain stored on your terminal until you delete them. These cookies enable us to recognize your browser the next time you visit our website.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When cookies are deactivated, the functionality of this website may be restricted.

Cookies, which are necessary to carry out the electronic communication process or to provide certain functions desired by you (e.g. shopping basket function), are stored based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for technically error-free and optimized provision of his services. If other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these will be handled separately in this data protection declaration.

Server log files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • browser type and browser version
  • operating system used
  • Referrer URL
  • host name of the accessing computer
  • Time of the server request
  • IP address
  • Response code of the server (without reverse resolution of the IP address)

These data are not combined with other data sources.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

Contact form

If you send us enquiries using the contact form, your details from the enquiry form, including the contact data you provided there, will be stored for processing the enquiry and in the event of follow-up questions. We will not pass on this data without your consent.

The data entered in the contact form is therefore processed exclusively based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke this consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing transactions carried out up to the revocation remains unaffected by the revocation.

The data entered by you in the contact form will remain with us until you request us to delete, your consent for storage revoked or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions - in particular retention periods - remain unaffected.

Registration on this website

You can register on our website to use additional functions on the site. We use the data entered for this purpose only for using the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise we will refuse the registration.

In the event of important changes, such as the scope of the offer or technically necessary changes, we will use the e-mail address provided during registration to inform you in this way.

The data entered during registration will be processed based on your consent (Art. 6 para. 1 lit. a DSGVO). You can revoke your consent at any time. All you need to do is send us an informal e-mail. The legality of the data processing already carried out remains unaffected by the revocation.

The data collected during registration is stored by us as long as you are registered on our website and is subsequently deleted. Legal retention periods remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent necessary for the establishment, content design or change of the legal relationship (inventory data). This is done based on Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures. We collect, process and use personal data about the use of our Internet pages (usage data) only to the extent that this is necessary to enable or invoice the user for the use of the service.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal retention periods remain unaffected.

Data transmission upon conclusion of contract for services and digital content

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned to process payments.

A further transmission of the data will not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 lit. b DSGVO, which permits the processing of data for the fulfilment of a contract or pre-contractual measures.

5. Tools for Analytics and Advertising

Google Analytics

This website uses functions of the web analysis service Google Analytics. Provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

In order to design our website according to your needs, we create pseudonymous user profiles with the help of Google Analytics. Google Analytics uses cookies which are stored on your terminal and can be read by us. In this way, we are able to recognise returning visitors and count them as such. Data processing is based on Art. 6 Para. 1 lit. f GDPR and Art. 15 Para. 3 TMG and in the interest of finding out how often our websites have been accessed by different users.

The information generated by the cookie about your use of this website will generally be transmitted to and stored by Google on servers in the United States. Since we have activated IP anonymisation on this website, Google will first shorten your IP address within member states of the European Union. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA (an adequate level of data protection exists according to Art. 45 para. 1 GDPR through Google's participation in the Privacy Shield) and only shortened there. With Google Inc. (USA) for order processing pursuant to Art. 28 GDPR. Accordingly, Google will only use all information strictly for the purpose of evaluating your use of our website and compiling reports on website activity.

You can object to the processing at any time. Please use one of the following options:

1.) You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

2.) In addition, you can prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and Google from processing this data by downloading and installing the browser plugin available at the following link https://tools.google.com/dlpage/gaoptout?hl=de.

3.) You can also prevent Google Analytics from collecting this data. An opt-out cookie is set which permanently prevents the future collection of your data when you visit this website. Click here to object to the processing of your data by Google Analytics.

Order data processing

We have concluded a contract with Google for order data processing and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic characteristics of Google Analytics

This website uses the "demographic features" function of Google Analytics. This allows reports to be generated that contain statements about the age, gender and interests of the site visitors. This data comes from interest-related advertising by Google and from visitor data from third-party providers. This information cannot be associated with any specific individual. You can deactivate this function at any time via the ad settings in your Google Account or generally prohibit the collection of your data by Google Analytics as described under "Objection to data collection".

Retargeting Google

Google AdWords Conversion Tracking

We also use Google Conversion Tracking to record the use of our website statistically and to evaluate it for the purpose of optimising our website for you. Google Adwords places a cookie on your computer if you have reached our website via a Google advertisement.

These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on the AdWords customer's website and the cookie has not expired, Google and the customer will be able to tell that the user clicked on the ad and was directed to that page.

Each Adwords customer receives a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. The information collected using the conversion cookie is used to generate conversion statistics for Adwords customers who have opted for conversion tracking. Adwords customers will know the total number of users who clicked on their ad and were directed to a page with a conversion tracking tag. However, you will not receive any information that personally identifies users.

If you do not wish to participate in the tracking procedure, you can also refuse to set a cookie as required for this purpose - for example by setting your browser to deactivate the automatic setting of cookies in general. You can also deactivate cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com".

Google's Privacy Policy for Conversion Tracking can be found here https://services.google.com/sitestats/en.html

Further retargeting technologies

In order to be able to offer you advertising on other websites that is as tailored as possible to your interests, we use AdWords Conversion Tracking as well as other retargeting technologies from Google. Data processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR.

When you visit our web pages, recognition features of your browser or terminal device are retrieved, your IP address is evaluated or a recognition feature is stored as a small text file (e.g. so-called third party cookie) on your terminal device. Your usage behaviour is recorded when you visit various websites. The features are designed to be pseudonymous. If you are logged in with your Google account, these features can be assigned directly to your profile. Google can link your visits to our websites with your features and save them to display targeted advertising on other websites. In this way, Google can also determine your previous visit to our website. Your end device and your browser are recognised by Google, e.g. when you call up a page that displays advertising on behalf of Google.

Remarketing

We may provide keywords on our websites that contain statements about the content of the website, such as products offered. Google receives these keywords, which contain neither personal nor sensitive information. When you visit a page with specific product keywords, Google stores those keywords and associates them with your pseudonymous identifiers. This link enables Google to identify whether and, if so, which of our advertisements are displayed to you.

Cross Device Remarketing

Google can technically link the pseudonymous features of your end devices such as tablet, smartphone and email box with each other (cross device marketing). It is assumed that you have agreed to this data processing with Google in the past. In this way, Google can carry out targeted advertising campaigns using different end devices.

Your data will be transmitted to Google and stored in the USA. According to Art. 45 para. 1 GDPR, Google's participation in the Privacy Shield represents an appropriate level of data protection. We have established a privacy policy with Google Inc. (USA) has also concluded a contract for order processing in accordance with Art. 28 GDPR. Google will therefore only use all information strictly for the purpose of evaluating your use of our website and compiling reports on website activity.

Right of objection

You can object to retargeting according to Art. 21 GDPR at any time. Please click on the following link: https://adssettings.google.com/

To object to cross device remarketing, please go to the Google website at https://support.google.com/ads/answer/2662922 and change your settings for personalized advertising. Please note that these settings may not affect all devices. If you use a device with your Google account, pseudonymous features may be assigned to your account. If you do not wish this, please log out.

Transfer of data to third countries

We sometimes transfer personal data to a third country outside the EU. In each case, we have taken care to ensure an appropriate level of data protection. In the case of Google Analytics (USA), an appropriate level of data protection follows from the corresponding participation in the Privacy Shield Agreement (Art. 45 Para. 1 GDPR.)

6. Social Media 

LinkedIn Plugin 

Our website uses features of the LinkedIn network. The provider is LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.  

Each time you visit one of our pages that contains LinkedIn features, a connection is established to LinkedIn servers. LinkedIn will be informed that you have visited our site with your IP address. If you click the LinkedIn "Recommend" button and are logged into your LinkedIn account, LinkedIn will be able to associate your visit to our site with you and your user account. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or of its use by LinkedIn. 

Further information can be found in LinkedIn's privacy policy: 
www.linkedin.com/legal/privacy-policy

XING Plugin 

Our website uses functions of the XING network. The provider is XING AG, Dammtorstraße 29-32, 20354 Hamburg, Germany. 

Each time you access one of our pages that contains XING functions, a connection is established to XING servers. To the best of our knowledge, personal data is not stored in this way. In particular, no IP addresses are stored or the usage behavior evaluated. 

Further information on data protection and the XING Share button can be found in XING's Privacy Policy: 
www.xing.com/app/share

WeChat Application

Our website uses features of WeChat. The provider is Tencent Holdings Limited, Nanshan District, Shenzhen, China. Each time you visit WeChat by using the QR-Code on our website, WeChat uses third parties for support services, such as SMS service providersfor account validation, mapping and points-of-interests services, translation services, and support services. WeChat use these third party services solely to process or store your information for the purposes described in this policy. WeChat also share your information with related group companies of Tencent and as required by law. Aside from the previously mentioned purposes, WeChat does not share your data to third-parties without your prior explicit consent. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or of its use by WeChat. Further information can be found in WeChat’s privacy policy summary: https://www.wechat.com/en/privacy_policy.html#pp_how.

Matomo (former Piwik)

This website uses the open source web analysis service Matomo. Matomo uses so-called "cookies". These are text files that are stored on your computer and enable an analysis of your use of the website. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is made anonymous before it is saved.

Matomo cookies remain on your device until you delete them.

Matomo cookies are stored based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in anonymised analysis of user behaviour to optimise both his website and his advertising

The information generated by the cookie about the use of this website will not be passed on to third parties. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

If you do not agree to the storage and use of your data, you can deactivate the storage and use here. In this case, an opt-out cookie is stored in your browser which prevents Matomo from saving usage data. If you delete your cookies, the Matomo Opt-Out cookie will also be deleted. The opt-out must be reactivated the next time you visit our site.

Matomo deactivation

7. Newsletter

Newsletter data

You may register to receive our newsletter on our website to receive news, special offers and similar content from the entities which are part of the LESCHACO GROUP. Please note that we require certain data (your e-mail address at the minimum) to complete the newsletter registration.

We will only send you the newsletter if you have given us your express consent. After you have completed the newsletter registration on our website, you will receive a confirmation e-mail at the e-mail address you provided (double opt-in).

You may withdraw your consent at any time. An easy way to withdraw your consent is, for example, to use the unsubscribe link provided in every newsletter.

As part of the newsletter registration process, we store certain data in addition to the above-mentioned data, as far as it is necessary to prove that you have registered for our newsletter. This may include storing the complete IP address at the time of the registration or confirmation of the newsletter, as well as a copy of the confirmation mail sent by us.

We engage third parties to help us with delivering our newsletter messages. We have signed the appropriate contractual arrangements with them to ensure compliance with data protection laws.